What does battery care “up to 1,000,000km” mean?
It’s the upper limit of the Extended Care programme, not a fixed warranty period. Cover is renewed one year at a time. When your hybrid is serviced in the Toyota network and passes its Hybrid Battery Health Check, you get Hybrid Battery Extended Care for 1 year or 15,000km, whichever comes first. You can renew it each year the same way, up to 15 years or 1,000,000km, whichever comes first. Electric models have an equivalent, EV Extended Battery Care, which runs up to 10 years or 1,000,000km.
Do I need to do anything to keep it going?
Yes. Have your next service and Health Check done before the car reaches 15,000km or 1 year since the last one, whichever comes first, so there’s no gap in cover.
What warranty does a new Toyota come with?
Every new Toyota comes with a comprehensive warranty of 3 years or 100,000km, whichever comes first. It covers defects caused by a manufacturing or assembly fault under normal use, and it applies to hybrid, plug-in hybrid and electric models.
What is Toyota Relax?
Toyota Relax is a service-activated warranty. Each time your Toyota is serviced at a Toyota dealer or authorised repairer, it gets a new 12-month warranty. It applies from the end of the manufacturer’s warranty until the car is 10 years old or has covered 185,000km, whichever comes first.
Does my car have to have been bought from a Toyota dealer to get Relax?
No. Relax is available on any Toyota car (excluding Japanese imports) or light commercial vehicle under 10 years old and under 185,000km, whether you bought it from a Toyota dealer or elsewhere. Commercial vehicles are eligible too.
What if my car hasn’t been serviced at a Toyota dealer before?
It’s still eligible. You don’t need a Toyota service history to get Relax. One exception: if a fault is caused by insufficient or incorrect servicing, that fault won’t be covered.
How long does each Relax warranty last?
It runs from the date of your service until your next service is due, usually 12 months or 15,000km, whichever comes first. Some models with longer service intervals, such as the Proace, get 20,000km.
Do I have to keep servicing with a Toyota dealer to stay covered?
You’ll get a new Relax warranty each time you service with us. You can have additional services done elsewhere, and it won’t affect your Relax cover unless the defect being claimed was caused by that other repairer’s work.
What is Hybrid Battery Extended Care?
When your hybrid is serviced in the Toyota network, it gets a Hybrid Battery Health Check. If it passes, you get Hybrid Battery Extended Care for 1 year or 15,000km, renewable each year up to 15 years or 1,000,000km.
Does a new Toyota include roadside assistance?
Yes. New Toyotas bought from a dealer in the Republic of Ireland come with complimentary Toyota Eurocare roadside assistance for 3 years, available 24 hours a day, 7 days a week, in Ireland and Western Europe.
Who carries out the servicing, and what parts do you use?
Toyota-trained technicians carry out the work, using genuine Toyota parts.
Do you offer a courtesy car?
Yes we offer a Courtesy car to customers, but you must request this at the time of making your booking.
Book now by calling our team on 01 4517447
Source - https://www.toyota.ie/